Please contact us if you have any problems and we'll do our best to help.
The legal bit:- Items may be returned within 30 days of receipt. Buyers to pay return postage cost (please use insured/tracked postal services). Full purchase price will be refunded. Item must be in same condition as received - unopened/unused, returned with all relevant packaging. After 30 days please contact manufacturers for warranty - we will assist wherever possible and most items carry 12 months manufacturer warranty - subject to wear and tear. Please retain your invoice and manufacturer instructions/packaging for warranty claims.
Please note our delivery guidelines include our handling time to process your order, most orders are dispatched within 1 business day.
Shipping calculated at checkout, some guidelines:-
- FREE Standard Economy Delivery to UK Courier Mainland Postcodes - Expect delivery 2-5 business days - We normally use DPD or Royal Mail Tracked 48
- Express Delivery £1.95 - Expect delivery 1-3 business days-UK Mainland only. We use DPD Next Day or Royal Mail Tracked 24 and bump your order to the top of the queue!
- Surcharges for Offshore and Highlands £15/item - Expect delivery 2-5 business days
- Mainland Ireland/France/Italy/Germany/Spain £15/item (calculated at checkout)
- Certain larger items cannot be shipped to all areas - please see item descriptions
- Collections from our warehouse B24 9QR by appointment only, please email firstname.lastname@example.org to arrange
A signature may be required on delivery and cannot be 'left in the garage' etc. Wherever possible we recycle packaging, this is better for the environment, our pockets and your pockets! Where suitable we ship in manufacturer packaging.